conflict

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Speaking the Unspeakable: Part Two

By | 2017-11-13T11:05:13+00:00 July 24th, 2014|Leadership Skills|

Speaking the Unspeakable :: Having Difficult Conversations Successfully :: Part Two – The How of It (Check the The What and the Why of It, in Speaking the Unspeakable - Part One >>) The Clearing Process It’s called a Clearing because there is something in me that needs to be said, communicated, requested or resolved [...]

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Speaking the Unspeakable: Having Difficult Conversations Successfully

By | 2017-11-13T11:05:14+00:00 June 10th, 2014|Leadership Skills|

Part One - The What and the Why of It Research shows there is one particular method of handling difficult conversations that managers throughout the business world have employed more than any other: Avoidance. People avoid difficult conversations, because most of us, from an early age, have experienced any kind of confrontation as unpleasant. They [...]

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